Privacy Policy

Effective Date: September 1, 2026

Introduction

This Privacy Policy explains how nebula-lemur collects, uses, and protects your personal information when you use our website and services. We are committed to safeguarding your privacy and ensuring your data is handled responsibly.

Information We Collect

We collect the following types of information:

• Personal Information: Name and email address provided through our booking forms
• Service Selection: Information about which travel experiences you are interested in
• Technical Data: Browser type, IP address, and device information collected automatically
• Cookie Data: Information stored through cookies to enhance your browsing experience

How We Use Your Information

We use your personal information for the following purposes:

• To respond to your inquiries about our travel services
• To provide personalized itinerary recommendations
• To communicate with you regarding booking confirmations and updates
• To improve our website functionality and user experience
• To comply with legal obligations and protect our rights

Legal Basis for Processing

Under UK data protection law, we process your personal data based on:

• Consent: When you voluntarily submit information through our forms
• Legitimate Interests: To operate our business and provide requested services
• Legal Obligations: To comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data with:

• Service providers who assist in operating our website and delivering services
• Professional advisors such as lawyers and accountants
• Law enforcement or regulatory authorities when legally required

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is completely secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, we retain contact information for three years from the last interaction.

Your Rights

Under UK data protection law, you have the following rights:

• The right to access your personal data
• The right to rectify inaccurate or incomplete data
• The right to erasure under certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing
• The right to withdraw consent at any time

Cookies

Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

nebula-lemur
42 Merchant Street
Bristol, BS1 3EX
United Kingdom
Email: [email protected]